Vietnam Airlines wins big at World Travel Awards

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A plane of Vietnam Airlines (Photo: Vietnam Airlines)

The awards were presented at the WTA Grand Final Gala Ceremony 2018 recently in Lisbon, Portugal.

This is the third straight year Vietnam Airlines has been honoured by the WTA, the firm said on December 3, noting the prizes were voted on by experts of the World Travel & Tourism Council and passengers from February 1 to October 24.

Vietnam Airlines has offered premium economy class on international flights using Boeing 787-9 and Airbus A350 planes since this year’s beginning, offering larger seats and more conveniences to passengers.

It has also promoted Vietnamese culture through cuisine, the carrier said, adding that it chose Vietnamese-Australian chef Luke Nguyen as its Global Cuisine Ambassador in March. He has created a menu imbued with cultural values of the country’s northern, central and southern regions and taken part in Vietnam Airlines promotion events around the world.

The carrier has also offered seasonal fruits of Vietnam on its flights this year. Luc Ngan lychees and Hung Yen longans were the first to be served.

WTA Founder and President Graham Cooke said Vietnam Airlines has made great strides in improving customer services and upgrading its fleet.

For his part, Deputy Director General of Vietnam Airlines Le Hong Ha said the awards not only affirm the carrier’s quality but are also a driving force for it to improve further.