Health Insurance Card processing time
Mr. Nguyen Duc Hoa, Deputy Director of the Hanoi Social Insurance Agency (HSIA) stated that HSIA has directed Social Insurance Office of districts, towns to shorten Health Insurance Card (HIC) processing time.
Accordingly, the HIC processing time for children under 6 years old will be shortened from 7 to 1 day with internal districts and 2 days with suburban districts and towns.
As a new district, Bac Tu Liem actively provided information about the online public services to people, helping them clearly understand the procedure. Therefore, all of the wards and communes in the province submitted online insurance dossier for children under 6 years old.
From August until now, the Social Insurance Office of Bac Tu Liem has handed-over 35 HIC following standard time.
To meet the requirement of the direction, leaders of Ha Dong Social Insurance Office asked related staffs to improve IT level and responsibility. They should update and promptly handle incurred dossiers.
As part of public service reform, Hanoi implements the level 3 online public service with 144 wards and communes in the province, aiming to create best condition for people.
