Vinpearl applies face recognition technology in tourism and hotel service in Vietnam
PSNews - The technology will bring its customers new experiences such as opening the door automatically, checking in within 3 seconds or paying for services by identifying their smiles.
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On April 15, Vinpearl officially became the first resort, hotel and entertainment system in Vietnam to apply facial recognition technology based on artificial intelligence (AI).
The technology will bring its customers new experiences such as opening the door automatically, checking in within 3 seconds or paying for services by identifying their smiles.
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In the first phase, the application of facial recognition has been implemented at Vinpearl Nha Trang and check-in and check-out options at Vinpearl Land entertainment areas and restaurants.
This technology identifies and authenticates customers’ identities accurately and quickly through observation devices without other control procedures.
The face recognition technology at Vinpearl possesses 5 pre-eminent advantages: SPEED – identification within one second, large data processing system with MILLIONS of faces, DYNAMIC security warnings in real time, PRECISION – almost 100 % and CONFIDENTIAL customer information at the highest level.
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After Vinpearl Nha Trang, other 43 Vinpearls nationwide will soonly apply the new technology to help customers feel comfortable at check-in desks.
Being the first resort, hotel and entertainment system in Vietnam to apply AI in operation and management, Vinpearl has created a breakthrough for the country’s tourism and hotel industry.
This is also Vingroup’s strategic orientation toward a multi-utility service ecosystem with high technology and AI application, contributing to bringing Vietnam to a worthy position in the world’s technology and service map.
